Swinburne University of Technology - Melbourne Australia
Future Students - Courses
Course Description:
The Diploma of Tourism (Operations Management) is completed over two years full-time with dual qualifications that include the Diploma of Event Management. A strong focus on experiential learning is applied through learning activities which include participation in Yarra Valley and regional events and attractions, and major events, festivals and exhibitions. The final semester incorporates practical work placement in preparation for employment opportunities. In the second year, students also have the option to gain a Diploma of Sustainability at no extra cost. On completion of studies students can access pathways into Bachelor of Business (Tourism & Management)/Diploma of Hospitality (Management) or participate in the 'London Experience', an international opportunity. Applicants who have successfully completed VETiS Hospitality studies receive credit transfers.
Aims & Objectives:
This dual diploma aims to develop a broad awareness and understanding into the Tourism and Events Industry and provide participants with the knowledge and skills to manage and work within the operations sector.
Units of Study:
Tourism Industry Knowledge THHGCS01B Develop and Update Local Knowledge THTTCO01B Develop and Update Tourism Industry KnowledgeTHTFME03A Develop and Update Event Industry Knowledge Workplace Procedures THHCOR01B Work With Colleagues and Customers THHCOR02B Work in a Socially Diverse Environment THHCOR03B Follow Health, Safety and Security Procedures THHGCS03B Deal with Conflict Situations Tourism Administration THHGGA01B Communicate On The TelephoneTHHGGA02B Perform Office ProceduresTHHGGA03B Source and Present InformationInformation Technology BSBCMN205A Use Business Technology BSBCMN213A Produce Simple Word-Processed DocumentsTHTFME08A Integrate Technology into the event management processProduct Information THTSOP03B Access and Interpret Product Information THHBFB11B Develop and Update Food and Beverage Knowledge Bookings and Quotations THTSOP06B Receive & Process Reservations Sales and Marketing THHGCSO2B Promote Products and Services to Customers THTSMA02B Create a Promotional Display/Stand THHGLE12B Develop and Manage Marketing Strategies THTPPD03B Source and Package Tourism Products and ServicesWorkplace Safety THHGHS01B Follow Workplace Hygiene Procedures THHGLE02B Implement Workplace Health, Safety and Security Procedures THHGHS03B Provide First Aid Wine and Hospitality Studies FDFCDSEWA Evaluate Wine (standard) THHBFB09B Provide Responsible Service of Alcohol THHGCS05B Organise In-House Functions Event Management 1 THTFME01B Co-Ordinate Guest and Delegate Registrations at Venue THTFME02B Provide On Site Event Management Services THTFME04A Develop An Event Concept THTFME05B Select Event Venues & Sites THTFME06B Manage Event Contractors SRXHRM001A Manage Volunteers Workplace Operations THHGLE01B Monitor Work Operations THHGLE03B Develop and Implement Operational Plans Business Development THHGLE19B Develop and Implement a Business Plan THHGLE20B Develop and Update the Legal Knowledge Required for Business Compliance Financial Management THHGFA06A Interpret Financial Information THHGLE13B Manage Finances within a Budget THHGLE14B Prepare and Monitor BudgetsTraining THHGTR01B Coach Others In Job Skills Event Management 2 THTEVT003B Co-Ordinate Events THTPPD08B Plan and Develop Event Proposals and Bids THTPPD09B Develop Conference Programs THTPPD10B Develop and Implement Sponsorship Plans Project Management THHGGA09B Manage Projects Leadership and Business Relationships THHGLE08B Lead and Manage People THHGCS08B Establish and Conduct Business Relationships THHGGA05B Plan and Manage Meetings Risk Management THHGLE04B Establish and Maintain a Safe and Secure Workplace Customer Service THHGLE11B Manage Quality Customer Service
Career Opportunities:
Employment as operations or attractions manager, operations consultant, tour co-ordinator, specialist guide, event manager or function coordinator.
Entry Requirements:
Satisfactory completion of an appropriate Victorian Year 12 or its equivalent, or mature age.
Credit Transfer:
Applicants with prior tertiary studies that satisfy part of the academic requirements of this course may be granted 'credit' and/or entry to the course with 'advanced standing'. University policies apply and applicants are assessed on a case-by-case basis. For further information refer to the Credit Transfer Guide at: http://www.swinburne.edu.au/credit
Pathways (articulation):
An advanced credit transfer system, known as the Pathways program, is in place at Swinburne. Through Pathways, students with one or more of a wide range of post-secondary qualifications (both local and international) can gain entry into a course with advanced standing. Certain subject requirements must be met and an acceptable standard of results achieved in order to gain admission and for maximum credit to be granted. For further information refer to the Credit Transfer Guide at: http://www.swinburne.edu.au/corporate/marketing/pathways//
Recognition of Prior Learning:
Recognition of Prior Learning (RPL) is a process where a student may be granted credit or partial credit towards a qualification in recognition of skills and knowledge gained through work experience, life experience and/or formal training. Further details for students considering TAFE courses can be found on the RPL website.
Course Fees:
TAFE course fees are set by the government, and from 1 January 2008 the fees payable by students enrolled in the TAFE division may be made up of the following: Tuition fee ($1.37 per student contact hour) Amenities fee Materials charges (where applicable) Ancillary fee (where applicable) Concession fees apply for health care card holders. For full details on TAFE fees, visit the student fees website.
TAFE course fees are set by the government, and from 1 January 2008 the fees payable by students enrolled in the TAFE division may be made up of the following:
Concession fees apply for health care card holders.
For full details on TAFE fees, visit the student fees website.
Application Procedure:
Applications must be made through the Victorian Tertiary Admissions Centre (VTAC). VTAC code: 70591 For further information, visit the VTAC website at: http://www.vtac.edu.au VTAC – After applying to VTAC applicants MUST contact the Department of Hospitality, Tourism and Event Management to obtain a pre-selection form. After submitting the form, applicants may be contacted by mail to attend an interview. VTAC applications have now closed for 2008. Applicants wishing to apply directly must contact the Department of Hospitality, Tourism and Event Management for a TAFE Supplementary Application Form on (03) 9215 7047 (Lilydale) or (03) 9214 6589 (Prahran).
VTAC applications have now closed for 2008. Applicants wishing to apply directly must contact the Department of Hospitality, Tourism and Event Management for a TAFE Supplementary Application Form on (03) 9215 7047 (Lilydale) or (03) 9214 6589 (Prahran).
Further information:
Submit an Online Enquiry Tel: 1300 368 777 Email: study@swinburne.edu.au TAFE School of Arts, Hospitality & Sciences website
